Julia is exceptional at the two most important parts of being a travel agent. First, she actively listens to what you are looking for in "trip of a lifetime" African safari and asks thought provoking questions to get you thinking more about what matters to you. Then she applies her professional and personal expertise to design an itinerary that gives you the best chance for a fabulous adventure. In our case, our family is my somewhat anxious wife, our grown daughter and her family (including a 4+ year-old), and our teenaged son. The measure of Julia's success in planning our trip is that we all talk about returning to Africa not because we missed something, but because we want to experience more of the gracious, friendly people at the lodges, the magnificent scenery and incomparable African sky and countless, exhilarating animal encounters that Julia found for us.